Need Advice? Call us on 03300 160565

Dedicated IT Support

Our team of experienced IT professionals consistently deliver a high quality support service to our end users.

Using IT support from Reality Solutions offers improved business performance, smarter technology with rapid problem diagnosis and resolution. Our commercially aware support team continuously deliver affordable and efficient solutions to facilitate enhanced productivity and reduced costs for our customers.

 

WHEN CAN YOU ACCESS YOUR IT SUPPORT SERVICES?

Reality Solutions offers a range of flexible support services that can be tailored to address the specific requirements of your organisation precisely, thereby maximising both system and software availability.

Support services are available during normal working hours as standard with premium packages offerings availability for up to and including 24 hour a day, 365 days a years with specified levels of on-site response

Contact our dedicated Sales Team on 03300 160565 for more information on our Support Package

Get a Quote


Are you happy with your provider?

Sage, SAP and IT Support

HOW DOES REALITY SOLUTIONS SUPPORT YOU?
  • Unlimited Telephone support
  • Unlimited E-mail support
  • Unlimited Online remote access support
  • On-site support visits
  • Free invitation to events, IT Health Checks, advice & news
  • Regular formalised site visits
  • Dedicated account manager
  • Liaise with 3rd Party Software companies when needed
  • Lots of offers & discounts for Customers
WHAT OTHER SERVICES COULD YOU BENEFIT FROM?
  • Infrastructure maintenance
  • Infrastructure design and implementation
  • Offsite data backup
  • IT Security
  • Disaster recovery
  • Supported Data networks
  • Monitoring & server backup
  • Training
  • Continuity planning
WHAT PACKAGES ARE AVAILABLE

Payment Options:

  • Monthly Direct Debit
  • Annual Invoice
  • Pay As You Go

Support Options:

  • Normal Business Working Hours
  • 24 hr Support
  • Tailored Support Hours

Resources

Need Advice or Help?

Need help or a quote? Contact our team by completing the form. We aim to answer any question or query as soon as possible. Alternatively to speak to our team directly, contact our team on 03300 160565.





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