Are you happy with your current provider?

Our customer support centre is staffed with a team of experienced software specialists ready to help you.

The support team here at Reality are adept in both answering your questions using non-technical language and are committed to ensuring you maximise the business benefits of your software. We offer a high-quality service with a combined 57 years of Sage and software knowledge.

We have a fully accredited and dedicated team to help with any issues you may face, with our extensive financial software experience, our support team are certified and trained continuously so we can offer a high-quality customer facing service.


• Unlimited telephone support
• Unlimited e-mail support
• Unlimited Remote Access Support: using state-of-the-art web tools
• Free invitation to lunch & learn events
• Regular formalised site visits
• Dedicated account manager
• IT Health Checks
• Advice services
• Sage news incl. updates, upgrades and add-ons
• Regular Sage Sponsored & Corporate Events


• Over 15 years extensive financial software experience
• Existing clients include many of the largest & highest profile brands within our region
• Long-standing, highly skilled & regularly trained workforce
• Transparent operations using well-developed internal systems, controls and procedures
• Customer facing, commercially aware organisation
• Policy of “good value for money”
• Managing director is an experienced qualified chartered accountant
• Local, remote and rapid response service
• Excellent times of service
• Provide the best IT Solutions and recommendations to ensure your business runs efficiently

Need Advice or Help?

Need help or a quote? Contact our team by completing the form. We aim to answer any question or query as soon as possible. Alternatively to speak to our team directly, contact our team on 03300 160565.

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