Need Advice? Call us on 03300 160565

Are you happy with your current provider?

Our customer support centre is staffed with a team of experienced software specialists ready to help you.

The customer support team are adept in both answering your questions using non-technical language and committed to ensuring you maximise the business benefits of your software

When can you access your Services?

Reality Solutions offers a range of flexible support services that can be tailored to address the specific requirements of your organisation precisely, thereby maximising both system and software availability.
Support services are available during normal working hours as standard with premium packages offerings availability for up to and including 24 hour a day, 365 days a years with specified levels of on-site response

Contact our dedicated Sales Team on 03300 160565 for more information on our Support Package.

HOW DOES REALITY SOLUTIONS SUPPORT YOU?

• Unlimited telephone support
• Unlimited e-mail support
• Unlimited Remote Access Support: using state-of-the-art web tools
• Free invitation to lunch & learn events
• Regular formalised site visits
• Dedicated account manager
• IT Health Checks
• Advice services
• Sage news incl. updates, upgrades and add-ons
• Regular Sage Sponsored & Corporate Events

WHY CHOOSE REALITY SOLUTIONS SUPPORT

• Over 15 years extensive financial software experience
• Accredited Sage, SAP Business One and Microsoft 365 business partners
• Existing clients include many of the largest & highest profile brands within our region
• Long-standing, highly skilled & regularly trained workforce
• Transparent operations using well-developed internal systems, controls and procedures
• Customer facing, commercially aware organisation
• Policy of “good value for money”
• Managing director is an experienced qualified chartered accountant
• Local, remote and rapid response service
• Excellent times of service
• Provide the best IT Solutions and recommendations to ensure your business runs efficiently

Need Advice or Help?

Need help or a quote? Contact our team by completing the form. We aim to answer any question or query as soon as possible. Alternatively to speak to our team directly, contact our team on 03300 160565.





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