Reality Solutions Visions Night
Reality Solutions held its Annual Visions Night on the 16th November.
We would first like to thank all of our staff who attended the night and enjoyed the Pizza, Beer and the Presentation provided!
Reality Solutions aims to include all its employee’s in it’s companies business strategy and vision.
Key Points from the Visions Night:
Awards:
Most Improved Employee of the Year – Harley Beck
Staff Employee of the Year – Martin Goy
Management Employee of the Year – Wayne Sunman
Processes:
A New Support Incident Management System has been implemented : SysAid
13 week Customer On-boarding process to be implemented and evaluated
10 Accreditation’s / Re-accreditation’s for the Sage Team this year!
New Accreditations:
Amy – Sage 200 Financials
Callum – Sage CRM
Re-Accreditations Completed:
Adrian – Sage 200 2016, Sage 50 Accounts 2016 and Sage 50 Payroll 2016
Martin – Sage 50 Payroll 2016
Amy – Sage 200 Financials 2016, Sage 50 Accounts 2016
Courses Attended:
Nathan – CRM Developer Course
Mark – Sage 200 2016 Developer Course
Our Technical Team achieved 4 Microsoft Competencies and completed PFSense Training.
Silver Datacenter
Silver Mid-market Solutions Provider
Silver Small and Mid-market Cloud Solutions
Silver Cloud Productivity
John completed PFSense Training
Staff Role Changes:
Callum Jackson has been promoted to our Sage Support Team Leader
Harley has now been offered full time employment after completing his apprenticeship within our Technical Department
Reality Solutions 2017 Plan:
Improve Customer Retention and Existing Relationships
Increase Customer Account Management Visits
Obtain New Customers
Related News
View All News ArticlesWhy Microsoft Business Premium Is Best For Most Businesses
June 28, 2022
If you are considering choosing Microsoft 365 for your business, we would highly recommend that your first 300 users should be licensed under the Microsoft Business Premium plan. Not just for its top-of-the-range cybersecurity features, the Microsoft 365 license also provides hefty cost savings too....
Sage 50cloud vs QuickBooks Online
June 16, 2022
When it comes to accounting software, the two popular choices that come to mind are usually Sage and Quickbooks. Deciding which software is best for your business can be tricky, so we have put together this helpful guide to make things easier for you. Before...
Which Email Platform Is Best For Your Budget?
May 27, 2022
Here at Reality Solutions we are Gold Microsoft Partners, so we do tend to sway towards Outlook as a better provider than Gmail. However, for the purpose of this blog, we will try to be as transparent as possible and give you all the information...
Sage Has A Fresh New Look
May 15, 2022
If you are a regular user of Sage, you may have noticed some changes appearing across the software interface recently. So why the new look? As Sage Partners, we received the full lowdown from Sage themselves - the inside scoop if you like! This refreshed...