Reality Solutions held its Annual Visions Night on the 16th November.
We would first like to thank all of our staff who attended the night and enjoyed the Pizza, Beer and the Presentation provided!
Reality Solutions aims to include all its employee’s in it’s companies business strategy and vision.
Key Points from the Visions Night:
Most Improved Employee of the Year – Harley Beck
Staff Employee of the Year – Martin Goy
Management Employee of the Year – Wayne Sunman
A New Support Incident Management System has been implemented : SysAid
13 week Customer On-boarding process to be implemented and evaluated
10 Accreditation’s / Re-accreditation’s for the Sage Team this year!
Amy – Sage 200 Financials
Callum – Sage CRM
Adrian – Sage 200 2016, Sage 50 Accounts 2016 and Sage 50 Payroll 2016
Martin – Sage 50 Payroll 2016
Amy – Sage 200 Financials 2016, Sage 50 Accounts 2016
Nathan – CRM Developer Course
Mark – Sage 200 2016 Developer Course
Our Technical Team achieved 4 Microsoft Competencies and completed PFSense Training.
Silver Mid-market Solutions Provider
Silver Small and Mid-market Cloud Solutions
Silver Cloud Productivity
John completed PFSense Training
Staff Role Changes:
Callum Jackson has been promoted to our Sage Support Team Leader
Harley has now been offered full time employment after completing his apprenticeship within our Technical Department
Reality Solutions 2017 Plan:
Improve Customer Retention and Existing Relationships
Increase Customer Account Management Visits
Obtain New Customers
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