REALITY SOLUTIONS SUPPORT SERVICES

Offering Sage, IT and Bespoke Software Solutions

REALITY SOLUTIONS A FRIENDLY FACE FOR AN UNFRIENDLY TECHNOLOGY

Reality Solutions is a Hull-based business that provides knowledge and expertise in IT and Sage solutions. Being an independent provider of IT communication services and financial business software solutions to corporate enterprises, SME’s and public-sector bodies throughout the UK, our underlying aims are to help you achieve business efficiency and success through implementing any of our solutions that will meet your needs specifically.

To meet our customers’ expectations is our minimum objective. Our vision is to contribute to your business’s productivity and achievements through the application of a tailored solution to your business

Celebrating 20 Years in Business

a fantastic moment for Reality Solutions

Watch our Video

What People Say

As ever since working with them, the Reality Solutions software support team has been excellent. Not only are they very responsive and informative when trying to assist using their own software, they will support a number of interlinking platforms where possible and will always aim to resolve any issue. Their support goes a long way and is highly valued.

 

Highly recommended. I have used Reality solutions for a number of years and have found there project management/bespoke work to be first-rate. Hardware and software support is very good.

IT Manager

Packaging & Manufacturing Company


What People Say

Despite being fairly IT savvy, taking over the responsibility of our companies IT came with a whole host of issues both historic and emerging that I could not have imagined ever being able to deal with, without the support of Reality Solutions. Moving from our old provider to Reality we had numerous problems that were affecting the smooth running of our company on a daily basis, but these were ironed out in no time by Reality’s technical team. Always enthusiastic, knowledgeable and quick to resolve any issues we have – often above and beyond, I cannot fault the service we receive. We have been given recommendations and transparent explanations of ways to improve the functionality and security of our IT. Reality has definitely made the responsibility of our companies’ IT much easier to handle. Thank you to you all!

IT Support & Services Client

IT Manager

The level of service provided by Reality Solutions is excellent. To know that our IT is always in safe hands is very reassuring. They are proactive, and not reactive ensuring that issues rarely occur, but when they do, their response is exceptional. Everyone within the company ensures that their high standards are maintained, but a special thanks to Sophie Dees, my first contact in the company. From our first meeting, it was obvious that I was dealing with someone with a passion for what she does, and it soon became clear that that was true of everyone at Reality Solutions. Highly Recommended!

Director

Adrian Smith Rating


What People Say

I have no hesitation in recommending Reality Solutions to any of my clients for CRM solutions, I have used them on multiple occasions and found they have used a professional and efficient work ethic on all project implementations. Any recommendation is made easier due to the dedication of all the staff at Reality Solutions.

Sage Partnership

Founding Director – Sage Client

We are been delighted with the service received from the Reality Solutions team on the recent project to replace our financial software. A big thank you to Adrian Evans for his excellent software training, support during the testing and implementation period and communication throughout. This all contributed to a smooth transition with minimal user impact.

Finance & Administration Manager

Financial Solution Client


What People Say

Over a long established relationship Reality Solutions have services our requirements and needs to an execptional standard. The dedication to resolving any IT isuees is always Pro-active, while communication fully with the individual. Both Richard Holt and Sophie Dees manage out account to an exceptional standard for new equipment, Technical support and on site training.

IT & Financial Solution Client

Commercial Director

I have no hesitation in recommending Reality Solutions to any of my clients for CRM solutions, I have used them on multiple occasions and found they have used a professional and efficient work ethic on all project implementations. Any recommendation is made easier due to the dedication of all the staff at Reality Solutions.

Sage Partnership

Founding Director - Sage Client


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