Why You Should Outsource Your IT Support

January 09, 2023

The New Year brings with it lots of change, particularly for those business owners who have managed to switch off during the festive period. With lots of different ideas buzzing around their heads in January, now is the time that many business owners start making new changes. Whether that be budget related, reallocating resources internally or expansion plans, one thing that is often overlooked is IT systems. 

Outsourcing your IT support to a Managed Services Provider can help save businesses time, money and resources. However, we understand that it can be a big shift if you have always run your IT systems internally, and leaving that responsibility to another company can be challenging. We have put together some of the main reasons you should consider an outsourcing your IT support.

1. Cost-saving

When you consider the average cost of an IT manager, recruitment fees, company benefits and training, this can all add up quite quickly. For smaller businesses, having an in-house IT team simply isn’t a luxury they can afford. This often means that employees have to work out how to fix IT problems themselves, wasting valuable company time.

By outsourcing your IT support to an external company, you only pay for what you need so the costs are much lower. Most IT companies, like us, provide businesses with a monthly support & maintenance package so there are no hidden costs. Allowing businesses to easily budget for this.

2. Ad-hoc support

Often, businesses need IT support at varying times throughout the year, not on a regular basis. This means it can be hard to justify employing someone full-time to look after your IT systems, so using an IT outsourcing service in Yorkshire is a much better option. Even when things are running smoothly with your IT, if you choose an external company to look after this for you, then they will monitor your systems regularly too.

3. Focus on other aspects of your business

When both business owners and employees are working against technology all the time, there are fewer hours in the day to focus on the areas which actually matter. Downtime can be very costly, so if your IT systems aren’t up to scratch then your team could be working harder than necessary. Using an IT outsourcing service will take the stress away from managing your technology, allowing you to focus on managing your staff & meeting the needs of your customers instead.

4. Access to the latest technology & solutions

The digital landscape is constantly changing, and you don’t need us to tell you that! It can be hard to keep up with the latest tools that will help improve the efficiency of your business. When you outsource IT support, you can be confident that they will provide you with the best solutions, bespoke for your individual needs. Giving you detailed advice about the latest technologies, allowing you to make a more informed decision.

5. Preventative not reactive IT support

A lot of companies unfortunately take the stance of being reactive, as opposed to proactive. Fixing things once they are broken, rather than rectifying things before they become a real issue. If you go for the first option, the productivity of your staff will have already been reduced as the IT system broke, causing a longer period of downtime.

By using an outsourced IT provider in Yorkshire or Hull, your systems will be remotely monitored and managed, so any potential issues will be detected at the earliest possible opportunity. This means downtime is kept to an absolute minimum.

Reality Solutions are an expert IT company based in Hull, supporting a range of businesses with their IT and cybersecurity needs. For more information on how we can help you when it comes to IT outsourcing services in Yorkshire, please get in touch today. 

*This article contains general information in order to assist all of our customers and is meant for  guidance only – there are no guarantees that the information we provide will be suitable for your particular needs. If you require specific assistance, we recommend that you seek professional guidance on your individual circumstances. Reality Solutions are in no way responsible for any loss or damage arising from any information contained within our articles.

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